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LemFi
Login and Security

Login and Security

Securing your account.

Login Issues

Why does the app keep logging me out?
I’m trying to log in on a new device
I didn’t receive an OTP
I forgot my password
I can’t log in to my account

Safety and Fraud

How do I block my account?
Can LemFi process refunds for 3rd-Party Companies?
What is Authorized Push Payment (APP) Fraud?
Protecting Yourself From APP Fraud
How Do I Report Fraud?
How to keep my account safe

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Access and Authentication

How do I set up biometric login?
How do I set up biometric login?

Security Settings

Create or Change my transaction PIN

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Rated 4.5 across 55.4K reviews

We offer our services across multiple jurisdictions. If you are unsure which legal entity provides your services, do refer to our terms and conditions or contact us via our support channels.

In the United States, we are Pomelo Technology US Inc and Pomelo Two US LLC and are registered as Money Service Businesses with the Financial Crimes Enforcement Network (registration #31000256615720). Pomelo Technology US Inc and Pomelo Two US LLC are financial technology companies, not banks. Money remittance and banking services are provided through our licensed financial institution partner.

In the United Kingdom, RightCard Payment Services Limited is the trading name for LemFi and is registered with the Financial Conduct Authority as an Electronic Money Institution (FCA Reference 900424), located at The Jellicoe, 5 Beaconsfield Street, London, United Kingdom, N1C 4EW.

In Canada, Pomelo Technology Canada Ltd. is registered with the Financial Transactions and Report Analysis Centre as a Money Service Business (MSB registration number: M20383642), located at 786 King Street West, Toronto, Ontario, Canada, M5V 1N6.