I can’t log in to my account

If you’re having trouble logging in, don’t worry, this is usually easy to fix.
 

What you should do

You may be unable to log in for many reasons. If your account is not restricted due to a regulatory review; 

• Check that your phone number is correct
• Make sure your internet connection is stable
• Verify that you are not connected to a VPN.
• Restart the app and try again
• Reset your password if needed

What to expect

Most login issues can be resolved quickly by retrying and/or checking the details above.