What is Authorized Push Payment (APP) Fraud?

Authorized Push Payment (APP) Fraud can be described as a scenario where fraudsters trick an individual into transferring money to an account controlled by the fraudster. Such scammers may pretend to be someone the victim intended to pay, or impersonate people, in order to deceive the victim into sending money.

Eligibility For APP Fraud

• Payments made to a U.K. account with a sort code and account number
• Payments made to another LemFi U.K. user where fraud is alleged
• The payment was made on or after October 7, 2024
• You must report to LemFi quickly any suspected fraud, but no later than thirteen (13) months after the transaction
• You are able to demonstrate that you were truthful and did not act with gross negligence
• You are willing to raise the claim with the police, or have us raise it on your behalf

How to Claim

If you believe you have been a victim of fraud, please report this to us as soon as possible. Do this by any of the options under “Help and Support” on the app settings or email support@lemfi.com. Also endeavour to raise this with Law Enforcement via Action Fraud

To learn how to stay protected from APP Fraud, kindly refer to this write-up.