Why does the app keep logging me out?

If your LemFi app keeps logging you out, it is likely due to an outdated app version, security session timeouts, or cached data issues. 
 

What this means

Automatic logouts help protect your account, especially when:

• Your session expires
• You switch devices
• There are security checks

What you should do

• Update the app via the Apple App Store or Google Play Store. 
• If issues persist, clear the app cache and reinstall the app
• Avoid using multiple devices at the same time

What to expect

Occasional logouts are normal, especially after a period of inactivity on the app.