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  1. LemFi
  2. Account and profile

Account and profile

Sign up, verify and manage your account.

Get started

  • Can I use LemFi without verification?
  • What is LemFi?
  • What services does LemFi offer?
  • How do I sign up?
  • Why can’t I create an account?

Manage your account

  • How do I delete a recipient?
  • How do I change my date of birth?
  • How do I change my email address?
  • How do I change my home address?
  • How do I change my name?
  • How do I change my phone number?
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Sensitive situations

  • What happens when a customer passes away?
  • What support can I get if I’m in a vulnerable situation?
  • How do I contact LemFi if I’m in a vulnerable situation?
  • What support can I get after a bereavement?

Contact Support

  • How do I raise a complaint?
  • How do I contact customer support?

Account closure and restrictions

  • What happens to my balance if my account is closed?
  • Can I reopen my account?
  • Why was my account closed?
  • How do I close my account?
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