If you suspect that you have been scammed using the LemFi app, change your password immediately and contact LemFi customer support via in-app chat or email. Report the fraud to your bank.
What this means
A scam may involve someone tricking you into sending money or sharing your bank or LemFi account details. Scammers often trick victims into setting up an account and downloading software that allows them to remotely control the device and guide payments.
What you should do
- Report the affected transactions
- Secure your account (change your password and transaction PIN)
What to expect
We’ll review your LemFi account, guide you on the next steps, and let you know if recovery is possible. While LemFi tries to recall payments, success is often limited, especially if the scam is reported days after the transaction.