Authorised Push Payment (APP) Fraud can be described as a scenario where fraudsters trick an individual into transferring money to an account controlled by the fraudster. Such scammers may pretend to be someone the victim intended to pay, or impersonate people, in order to deceive the victim into sending money.
Eligibility for APP Fraud
- Payments made to a U.K. account with a sort code and account number
- Payments made to another LemFi U.K. user where fraud is alleged
- The payment was made on or after 7 October 2024
- You must report any suspected fraud to LemFi quickly, but no later than thirteen (13) months after the transaction
- You are able to demonstrate that you were truthful and did not act with gross negligence
- You are willing to raise the claim with the police, or have us raise it on your behalf
How to Claim
If you believe you have been a victim of fraud, please report this to us as soon as possible. Do this using any of the options under “Help and Support” in the app settings, or email support@lemfi.com. Also endeavour to report this to law enforcement via Action Fraud
To learn how to stay protected from APP Fraud, kindly refer to this write-up.