Login and Security

Login Issues

• Why does the app keep logging me out?
• I’m trying to log in on a new device
• I didn’t receive an OTP
• I forgot my password
• I can’t log in to my account

Safety and Fraud

• How do I block my account?
• Can LemFi process refunds for 3rd-Party Companies?
• What is Authorised Push Payment (APP) Fraud?
• Protecting Yourself From APP Fraud
• How Do I Report Fraud or unauthorised activity?
• How to keep my account safe

See all 7 articles

Access and Authentication

• How do I set up biometric login?

Security Settings

• Create or Change my transaction PIN