Login and security

Login issues

• Why does the app keep logging me out?
• How do I log in on a new device?
• Why haven’t I received my OTP?
• How do I reset my password?
• Why can’t I log in to my account?

Safety and fraud

• How do I block my account?
• Can LemFi process refunds for third-party companies?
• What is authorised push payment (APP) fraud?
• How do I protect myself from APP fraud?
• How do I report fraud or unauthorised activity?
• How do I keep my account safe?

See all 7 articles

Security settings

• How do I create or change my transaction PIN?
• How do I set up biometric login?