If something doesn’t look right with a credit transaction, let us know as soon as possible.
What this means
You may need help if:
- you don’t recognise a transaction
- a payment was made in error
- there’s a problem with a purchase
What you should do
Share the following:
- the transaction details
- what went wrong
- any relevant screenshots or supporting information
What to expect
Our team will review the transaction and guide you on the next steps.