No service / activation issues on eSIM

If your eSIM has no service, it may be due to network or setup issues.
 

What this means

This can happen if:

• your plan hasn’t activated yet
• you’ve reached your data limit
• there are local network issues

What you should do

• check your data usage
• confirm roaming is turned on
• ensure you’re in a supported country

What to expect

Service should resume once the issue is resolved.