My eSIM is not working

If your eSIM isn’t working, it may need a quick fix.
 

What this means

This may happen if:

• your device isn’t properly connected
• settings are not configured correctly

What you should do

Try:

• restarting your device
• toggling airplane mode on and off
• turning roaming off and on
• checking you’re in a supported country

What to expect

These steps resolve most issues.