Ruby

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Recent activity by Ruby Recent activity Votes
  • How are my savings funds protected?

    The UK's Financial Services Compensation Scheme (FSCS) protects savings accounts up to £120,000 per person. Because these accounts are powered by ClearBank Limited, a regulated UK financial institu...

  • Add money from the US

    You can add money to your account using supported US payment methods.What this meansFunding options may include debit cards, Apple Pay, or Google Pay, depending on availability. Please note that yo...

  • My transfer failed

    Your transfer didn’t go through. Here’s what to check and what to do next.What this meansA failed transfer means the money didn’t leave your LemFi balance, or it came back because we or the receivi...

  • Can I cancel or recall a transfer?

    What this meansOnce a LemFi transaction is authorized and completed, it generally can’t be recalled or cancelled. Transactions are processed immediately and often reach the recipient’s account with...

  • Are there fees to add money?

    No, LemFi does not charge a fee to add money to your LemFi wallet. Deposits are generally free, allowing you to add funds via available payment methods without incurring additional costs. However:Y...

  • Can I send money to another LemFi user?

    Yes. You can send money from your LemFi account to another LemFi user’s wallet using their registered phone number, at no charge, as long as the currency is supported and you have their contact sav...

  • How do I add money to my Global account?

    You can add money to your Global Account using bank transfers. What this meansYou can fund your account by adding money to your currency wallets (such as GBP or USD). What you should doOpen the app...

  • Add money from Nigeria

    You can add money to your account from Nigeria by bank transfer.What this meansThis is only available if you signed up from the UK, the US, or Canada. It isn’t available if you signed up from Europ...

  • What happens if I enter the wrong beneficiary details?

    Contact support as soon as you can. The sooner we know, the more we can try to do.What this meansIf a recipient’s details are wrong, your transfer may be delayed or rejected, or the money may go to...

  • What fees will I pay?

    LemFi offers zero transfer fees on many routes, including to Nigeria, Ghana, and Kenya. For some countries, you may have to pay a fee. Fees aren’t the same for every country, so it’s worth checking...