Ruby

You get it back. The LemFi Cash you used goes back into your LemFi Cash balance.What this meansIf the whole transfer is refunded, all the LemFi Cash you used comes backA refund doesn’t turn LemFi C...

Some LemFi Cash expires. Each amount shows its expiry date in the app.What this meansIt depends on where your LemFi Cash came from:LemFi Points you had before: never expireReferrals and promotions:...

Usually it’s because the transfer wasn’t eligible, it was below the minimum, or you’ve reached your monthly limit.What this meansLemFi Cash may not apply if:The transfer is in the same currency, su...

No. LemFi Cash can only be used as a boost on eligible international transfers.What this meansLemFi Cash isn’t money in your account. You can’t:Withdraw itTurn it into cashSend it to another LemFi ...

Tap the LemFi Cash card on the home screen of the app.What this meansYour LemFi Cash Balance shows:Total: all the LemFi Cash you have nowEach amount: tap to see how much it is, where it came from, ...

Yes. For LemFi Cash from referrals, you can use up to 5 GBP/CAD/USD/AUD/EUR per transaction and 15 GBP/CAD/USD/AUD/EUR per month in your home currency.What this meansThe limits depend on where your...

Turn on the LemFi Cash toggle when you send money abroad. Your recipient gets more, and you pay the same.What this meansYou can use LemFi Cash if you signed up in the UK, the US, Canada, Europe, or...

You can earn LemFi Cash by referring friends and family, through promotions, and on some transfers.What this meansThere are 3 ways to earn LemFi Cash:Referrals: when someone signs up with your refe...

LemFi Cash is a boost you can add to your transfers. It increases how much your recipient receives.What this meansLemFi Cash can be earned from referrals, promotions, eligible transfers, and any Le...

If your transfer doesn’t go through, we send the money back to the debit card or bank account you paid with.What this meansIf you signed up in Europe or Australia, you pay for each transfer with yo...