Ruby
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Articles
Recent activity by Ruby-
Can I withdraw or transfer my LemFi Cash?
No. LemFi Cash can only be used as a boost on eligible international transfers.What this meansLemFi Cash isn’t money in your account. You can’t:Withdraw itTurn it into cashSend it to another LemFi ...
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Where can I see my LemFi Cash Balance?
Tap the LemFi Cash card on the home screen of the app.What this meansYour LemFi Cash Balance shows: Total: all the LemFi Cash you have now Each amount: tap to see how much it is, where it came from...
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Are there limits on how much LemFi Cash I can use?
Yes. For LemFi Cash from referrals, you can use up to 5 GBP/CAD/USD/AUD/EUR per transaction and 15 GBP/CAD/USD/AUD/EUR per month in your home currency.What this meansThe limits depend on where your...
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What is LemFi Cash?
LemFi Cash is a boost you can add to your transfers. It increases how much your recipient receives.What this meansLemFi Cash can be earned from referrals, promotions, eligible transfers, and any Le...
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How do I delete a beneficiary
Log in to your LemFi accountTap the green "Send Money" button on your home pageEnter an amount in the "You Send" field and select the recipient's currency by tapping the flag under "Recipient Gets"...
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Change your date of birth
Because the date of birth is a critical part of your identity verification (KYC), it cannot be updated directly within the app profile settings. To correct your date of birth, you must contact the ...
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Change your email address
To update the email address associated with your LemFi account, please follow the steps below: Log in to the LemFi app.Tap the profile icon located at the top left corner of the screen.Select Acco...
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Change your home address
It is important to keep your contact details up to date with LemFi. If you have moved, you can update your home address by contacting our support team directly.You may be asked to provide proof of ...
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Change your name
You will be unable to directly edit your legal name in the app once your identity has been verified. To change your name (e.g., due to marriage or legal correction), you will need to contact our cu...
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Change my phone number
Updating your phone number on LemFi requires you to provide your old phone number and the new phone number. Please ensure you have access to your old phone number for verification and be prepared t...